COMPLAINTS or SUGGESTIONS
Users of Musei di Fiesole can file a formal complaint, including feedback regarding the failure to meet the commitments outlined in the Service Charter, or formulate proposals for the improvement of the organisation and delivery of services.
The complaint/suggestion must be submitted by completing the attached form.
The form needs to be filled out in its entirety, dated and signed and has to be sent to
It is possible to evaluate or make reports on problems encountered on the Musei di Fiesole website by writing to the following e-mail address:
Digital transition manager -